Privacy Policy - UrbanMotion

Introduction

Welcome to UrbanMotion. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, website, or mobile applications.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect information in two main categories:

• Personal Information: Includes name, email, phone number, home or office address, payment information, and any other data you provide voluntarily while using our services.
• Non-Personal Information: Includes IP address, device type, browser type, operating system, browsing behavior, location data, and cookie information for analytics and service improvement.

We use this information to understand your needs, enhance our services, and provide a better user experience.

How We Use Your Information

• To provide, maintain, and improve transportation services and features.
• To personalize content, offers, and communications.
• To communicate service updates, notifications, or promotional materials.
• To detect, prevent, and address technical issues and security risks.
• To comply with legal obligations and resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and improve website functionality. You may disable cookies through your browser settings, but some features may not function properly without them.

Data Sharing and Third-Party Disclosure

We do not sell or trade your personal information to third parties. Data may be shared with trusted partners for:

• Website hosting, analytics, and service provision.
• Payment processing and delivery of services.

All partners are required to maintain strict confidentiality and adhere to applicable privacy laws.

Data Security

We implement industry-standard technical and administrative measures to protect your data from unauthorized access, use, or disclosure. However, no system is completely secure; absolute security cannot be guaranteed.

Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill legal obligations. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to access, update, or request deletion of your personal information. You may also object to certain data processing practices or withdraw consent. Requests can be submitted to our support team.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such information, we take steps to delete it immediately.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the latest revision. Continued use of services after changes constitutes acceptance of the updated policy. Last updated: 04/03/2025.